In more normal times a Presidential Award would be an impressive credential - pure and simple. Yet when the speaker’s introduction specified his award came from “President Barack Obama,” the man in the row ahead folded his arms and angrily said: “He just lost me!” Had...

Google “How to Present to Multi-Generations” and you’ll see a results list containing loads of information on managing, engaging and motivating. In financial services and other industries, mastering the challenge of successfully presenting ideas, concepts and data in...